Friday, November 12, 2010

Is it on their radar?

Think about a radar…

There is an object that is “out there” – as you move toward it you send out waves and how they bounce back tells you what is out in front of you and around you. Any slight changes in that object get noticed and impact what is bouncing back to the radar. People change their course and actions towards their destination based on these signals that come back.

When it comes to leading this provides a useful thinking tool.

We as a team are heading in a direction. Us, as the leaders are moving towards our goals. Our people look to us and watch everything that we do – we are the object that is :out there” and our people watching us are the are the “waves”. We all think about the big things we want to model – but the radar comparison also reminds us that little things send out changes to what people see as well. Now stop and think for one second – do you spend more time sending out big messages or little messages?

Exactly – our whole day is little messages. So much so that if we take care of the little things, the big things don’t catch us; and if we ignore the little things, the big things come crashing down all over us. This is especially true with the messages we send out with our small words and deeds.

Take 20 minutes over the next few days and think about yourself as the center of your team’s radar. What are they seeing? More importantly, what are the small signals you are sending out? Do any of these signals change their picture enough to make our people change course that moves them away from our goals? Pay attention to these little things – they are the ones that prevent goals from being achieved. The little things and signals are powerful things, both to the positive and negative. Take a few moments from time to time to really zone in on what little signals are being relayed.

Are the small signals we send on our people’s radar?

We better believe it – and we better act like it.

Friday, November 5, 2010

I can name that tune in 1 note...

As we approach the end of the year and think about goals and objectives – I am reminded of the game show “Name that tune”

The gist of the show was that based on your knowledge and the clues given by the host you would name a song in the fewest notes possible.

So what is the strategic lesson here?

Ken Blanchard talks about goals being “one minute goals” or no more than 250 words – i.e. short enough to be easily read in a minute. If you have never done this – it is a great idea.

Other people talk about one-page strategic plans – an extremely valuable tool.

There is another exercise that always reminded of “Name that tune” – we used to joke and call it “8 is enough”. Went something like this:

1) Think of a strategy, objective or key point you want to focus on.

2) Write down your best thought or description

3) Edit it down to 250 words (thank you one minute manager!)

3) Edit it down to 125 words – look at getting rid of adjectives

4) Take it down to 50 words – Sentences can be chopped and combined; think more about the key you want to communicate and less about composition. No duplication of ideas.

5) Take it down to 25 words – usually this ends up one long sentence.

6) Highlight anything that is a verb or a noun

7) Cut it down to a single phrase that is 8 words or less (it is OK to add in an adjective or adverb here if needed)

I suggest you take the most impactful goal you can think of and walk through this exercise. The process and result give our focus a clarity of thought, and a huge level of impact. “8 is enough” is a worthwhile (and challenging) exercise that I highly recommend.

The end of the year is when we focus on our goals for the next 12 months. When we think of them for our team, it is important that we look to make sure that they can be easily understood, repeated and transmitted. A process like the one above is a great way to push our thinking and communications about goals to the next level.

It may not be as impressive as the one note answers from the game show – but imagine how great our team would perform if they could “Name that goal” in 8 notes or less.

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Father, husband, businessman, loves my family, community and country - appreciate what you have - it doesn't have to be this good